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Tees & Cees

Payment and registration for our events are subject to the below conditions

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The fine print

The itinerary is a guide to which we will attempt to adhere, but it may be necessary to alter this at short notice as a result of circumstances or events outside our control such as adverse weather or road conditions or any of those amounting to force majeure, or due to the operating conditions imposed by owners and operators of accommodation, facilities and transport. Your itinerary will, however, be the same in content as far as is reasonably possible, unless circumstances beyond our control make this impossible. Should weather conditions involve you in extra costs such as accommodation, transportation and meals, these will be borne by mutual agreement between us.

Changes and cancellation by us: As referred to above, we may have to make changes to and correct errors in advertised and confirmed details and also cancel confirmed bookings which we must reserve the right to do. Please note, our trips may require a minimum number of participants to enable us to operate them. If the minimum number of bookings required for a particular trip has not been received, we are entitled to cancel it. We will notify you of cancellation for this reason no less than 28 days prior to departure.

 

Most changes are minor. Occasionally, we have to make a "significant change". A significant change is a change made before departure of the final event which we can reasonably be expected to have a major effect on your trip. If we have to make a significant change or cancel, we will tell you as soon as possible. If there is time to do so before departure, we will offer you the choice of the following options:-

  1. (for significant changes) accepting the changed arrangements; or

  2. purchasing an alternative trip from us, of a similar standard to that originally booked if available. We will offer you at least one alternative trip of equivalent or higher standard for which you will not be asked to pay any more than the price of the original trip. If this trip is in fact cheaper than the original one, we will refund the price difference. If you do not wish to accept the trip we specifically offer you, you may choose any of our other then available trips but you must pay the applicable price of any such trip. This will mean you paying more if it is more expensive or receiving a refund if it is cheaper; or

  3. Receiving a full refund for the trip

Please note, the above options are not available where any change made is a minor one.

If we have to make a significant change or cancel we will, where appropriate, pay you the reasonable compensation depending on the circumstances and when the significant change or cancellation is notified to you subject to the following exceptions. Compensation will not be payable and no liability beyond offering the above mentioned choices can be accepted where:

 

  1. we are forced to make a change or cancel as a result of unusual and unforeseeable circumstances beyond our control such as force majeure, the consequences of which we could not have avoided even with all due care; or

  2. where applicable, we have to cancel because the minimum number of bookings necessary for us to operate your trip has not been reached (see above).

No compensation will be payable and the above options will not be available if we cancel as a result of your failure to comply with any requirement of these booking conditions entitling us to cancel (such as paying on time) or where a change is a minor one.

Very rarely, we may be forced by "force majeure" to change or terminate your trip after departure but before the scheduled end of your time away. If this situation does occur, we regret we will be unable to make any refunds (unless we obtain any refunds from our suppliers), pay you any compensation or meet any costs or expenses you incur as a result.

 

In these booking conditions, "force majeure" means any event which we or the supplier of the service(s) in question could not, even with all due care, foresee or avoid. Such events may include, whether actual or threatened, war, riot, civil strife, terrorist activity, industrial dispute, natural or nuclear disaster, significant risks to human health such as the outbreak of serious disease at the travel destination, adverse weather conditions, fire and all similar events outside our control. Except where otherwise expressly stated in these booking conditions, we regret we cannot accept liability or pay any compensation where the performance or prompt performance of our obligations under our contract with you is prevented or affected by or you otherwise suffer any damage, loss or expense of any nature as a result of "force majeure".

Cancellation of bookings must be notified to us by email by the named individual as soon as possible. Your notice of cancellation will only be effective when it is received in writing by us. Except as set out below, the following cancellation charges will be payable.

Cancellation charge per person cancelling (% of total cost)

12 weeks or more -5%

12 - 6 weeks - 25%

6 to 2 weeks -50%

2 weeks to date of departure or later 100%

All refund terms are in accordance with The Desert Cycle T&Cs and not any other third party providers. In the event that the trip is cancelled by The Desert Cycle, 100% of the funds will be returned to the customer.

The success and safety of our event is very dependent on the fitness abilities of our participants. Each cyclist will be given a training program to enable them to be ready for the event. However, if during the event cyclists are significantly slower and deemed to be putting the other cyclists at risk, then they may be asked to ride in the in the support car for the remainder of the journey. 

Covid-19 - we closely monitor all regional and local updates with regards to Covid-19 and the impact that they may have on upcoming events. Our policy allows for any vaccinated participant to take part, or for unvaccinated persons to produce proof of a negative PCR test taken within the previous 48 hours before any event.  In the instances where our event takes part in areas that require a PCR test then all participants will be required to produce evidence of such in order to take part.